We collect information you voluntarily provide through our calculators, contact forms, and application process, including:
The estimates and calculators on this site do not perform a credit check. A credit report is only pulled if and when you choose to move forward with a full application, and this is disclosed to you before it happens, along with the associated credit report fee.
We use the information you provide to respond to your inquiry, provide the estimates and information you request, and — if you choose to move forward — process your loan application. We do not use your information for any purpose unrelated to the services you've requested.
We do not sell your personal information. Information submitted through our forms is processed through Web3Forms, a third-party form-processing service that delivers your submission to us — Web3Forms acts as a data processor on our behalf and does not use your information for its own purposes. If you move forward with a loan application, your information is shared with the wholesale lenders, credit bureaus, and service providers necessary to process that specific application — never beyond what's needed to serve your request.
This site may use standard analytics tools to understand how visitors use the site in aggregate — for example, which pages are viewed and how visitors navigate the site. This information is used to improve the site and is not used to identify you personally beyond what's necessary for basic web analytics.
As a California-based business serving California residents, we honor the rights granted under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). You have the right to:
To exercise any of these rights, contact us using the information at the bottom of this page. We'll verify your identity before processing your request and respond within the timeframe required by California law.
We take reasonable measures to protect the information you provide, including working with reputable third-party services for form processing. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security — but we do not ask for or store sensitive information like Social Security numbers or full account numbers through our website forms.
We retain the information you provide for as long as necessary to respond to your inquiry or, if you become a client, for the period required by applicable mortgage industry recordkeeping regulations.
This site and our services are intended for adults capable of entering into a mortgage transaction. We do not knowingly collect information from anyone under 18.
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.
For questions about this policy or to exercise your privacy rights, contact Loi Tran directly at (415) 610-7999, by email at [email protected], or through our contact page.